ANSWERS TO YOUR QUESTIONS

Shipping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
We ship via USPS. Orders over $75 get FREE SHIPPING! 

 

HOW LONG WILL IT TAKE TO GET MY PACKAGE?
We typically ship your order the first business day after receiving your order. Due to Covid, some shipping services are running a few days behind, but packages are typically received 3-7 days after placing the order.  
Note that BOOK OF MY BLUES Album PRE-ORDER items will not ship until June 1st due to release day on June 4th. 

DO YOU SHIP INTERNATIONALLY?
We do not ship internationally at this time (but we’re working on it!) 

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We accept all major forms of payment including MasterCard, Visa, AMEX, PayPal, Google Pay, and Apple Pay. 

Orders and Returns

WHO SHOULD I TO CONTACT IF I HAVE ANY QUESTIONS?
Please email us at MarkCollie@em.co with any questions! we’ll do our best to make sure you’re satisfied. 
HOW CAN I CANCEL OR CHANGE MY ORDER?
You can email us at MarkCollie@em.co and we will do our very best to accommodate your requests. 
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